Free airport pick-up is available for all direct bookings.
Samui Mermaid Resort offers free pick-up for all of our wonderful guests! Unfortunately if you book through a third-party agency like booking.com or agoda.com, we cannot offer free pick-up and the charge will be 300 THB/car/one-way. Please be assured that if you use a third-party booking agency, we are happy to still arrange the airport pick-up for the additional charges described above. You will be picked up by a private hotel taxi.
Transfer from the hotel to Samui Airport
The transfer is scheduled every hour started at 4:45 am (for 6:00 am flight enough time to check-in for this flight) and then 6:00 am, 7:00 am ...... Please book in advance when you check in and be punctual.
Book your Airport Transfer
You can book your Airport Transfer Service by sending us an email at firstname.lastname@example.org or by call 077-427-547, 086-313-0678 or WhatsApp +66 88 751 6438. Please inform us the following details to assure your smooth journey.
1. Booker Name or Guest Name
2. Booking Method or Booking Reference
3. Check-in Date
4. Flight Number (very important in case of flight delay)
5. Arrival or Departure Time
Airport Pick-up Information
On arrival: Once you have retrieved your baggage and cleared Customs, please wait for the Hotel Driver at the: MEETING AREA (MEETING POINT). The driver will be holding a sign stating;
Fight Detail; Arrival Time
If you do not find the driver, please ask an airport official that is your standing point is the MEETING AREA (MEETING POINT). Do not confuse with the first stop point. It is for the Airport Limousine/ Bus to pick-up not the MEETING AREA for outside parties to pick-up. You have to walk pass Moving Walkway before you find the MEETING AREA (MEETING POINT). Do not come with the Airport Limousine/ Bus as it will charge you and we will not pay this back to you. Once you are waiting at the right point MEETING AREA (MEETING POINT) and do not find the driver, please call Hotel Reception at 077-427-547 or 086-313-0678.
If you are delayed for any reason inside the airport or on arrival, please try to contact call Hotel Reception at 077-427-547 or 086-313-0678.